Connecting the World of
IT Service Management
A global, member-driven organisation uniting national and regional chapters to advance IT Service Management worldwide.
20+ Chapters
1000+ Members
15+ Years of Excellence
What itSMF
Enables
Supporting chapters and members worldwide to advance IT Service Management
Global Alignment
Unifying standards and practices across regions
Chapter Growth
Supporting local chapters to thrive and expand
Collaboration
Fostering connections between chapters worldwide
Thought Leadership
Driving innovation in ITSM practices
Industry Representation
Advocating for ITSM at the global level
Who is
itSMF For?
Why itSMF
Matters
As technology evolves at an unprecedented pace, IT Service Management has never been more critical.
AI Integration
Transforming service delivery and automation
Enterprise Service Management
Expanding beyond IT to organisation-wide service excellence
Industry Evolution
Adapting to digital transformation and changing business needs
Ready to Join The
itSMF Global Community?
Connect with IT professionals in your region and access world-class resources
Find Your ChapterAbout
itSMF International
The global voice of IT Service Management, connecting chapters and professionals worldwide
Overview
itSMF International is the global, member-driven body that unites and supports all national and regional itSMF Chapters. As a non-profit organisation, we provide the leadership, alignment, and governance that enable chapters worldwide to advance IT Service Management best practice.
We exist to strengthen the global network of itSMF Chapters, ensuring they have the resources, support, and strategic direction needed to serve their local ITSM communities effectively.
Our
Purpose
Governance
Providing frameworks and standards for excellence
Enablement
Empowering chapters to succeed locally
Representation
Advocating for ITSM on the world stage
Innovation
Driving the future of service management
Value to Chapters
Strategic Guidance
Direction and support for chapter development
Global Network
Connection to worldwide ITSM community
Resources & Tools
Access to best practices and materials
Brand Recognition
Association with global ITSM authority
Value to Members
Professional Development
Training, certifications, and career growth
Networking Opportunities
Connect with peers locally and globally
Knowledge Sharing
Access to research, insights, and thought leadership
Community Support
Guidance from experienced ITSM professionals
Value to Undustry
Standards & Best Practices
Established frameworks for service excellence
Talent Pipeline
Skilled professionals advancing ITSM
Innovation Leadership
Driving evolution in service management
Global Collaboration
Unified approach to ITSM challenges
Find Your
Chapter
Australia
Australia Chapter
UK
UK Chapter
Canada
Canada Chapter
USA
USA Chapter
GET IN TOUCH
Ready to Connect with itSMF International?
Whether you are looking to connect with your local chapter, learn more about membership, or explore international collaboration opportunities, we would love to hear from you.